Nihal Hakeem

Nihal is currently the Executive Director for Digitization, Customer Experience&Marketing at Provis, where she oversees strategizing and execution of digitisation roadmaps, service journeys and delivery excellence as well as marketing and communication in line with business goals and strategy. Prior to joining Provis, Nihal held key roles across different organizations in the region and North America. She brings over 20years of experience authoring turnkey innovative digitisation roadmaps, customer journeys and experience and marketing and communication strategies that drive customer acquisition, loyalty and conversion..